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Frequently Asked Questions

Inspiration

Do I need an appointment?

Customers are more than welcome to drop into our showroom, but we highly recommend making an appointment if you’d like to discuss a specific bathroom design. This ensures our designer has sufficient time to discuss all aspects of your bathroom.

Do you offer installation?

We work alongside and support local installers who can offer a full installation package, we then liaise with the desired installer to coordinate your bathroom design, delivery and installation.

Do you offer house visits?

We don’t normally offer a house visit but in exceptional circumstances this can be arranged.

What are your payment terms?

Once you are ready to order, we take full payment via bank transfer or chip and pin credit/debit card; we then order all the products into our warehouse where your bathroom items are meticulously checked and safely stored. We will contact you 1 week before your installation date to confirm your delivery.

Do you deliver?

Yes, we deliver your full bathroom at the most convenient time for you and in conjunction with your installation date.

What is the average cost of a bathroom?

This is difficult to answer, but we cater to all tastes and budgets.

Do you only sell full bathrooms?

No, you can of course buy a full bathroom, but we’re also delighted to supply single items like mirrors, tiles, wet wall, flooring, sanitaryware etc.

What guarantees are available on your products?

Guarantees vary from manufacturer to manufacturer. Individual details are available upon request and should a defect occur we will happily laisse with manufacturers on your behalf as part of our aftercare service.   

FAQ

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Book a design appointment

We offer appointments at your convenience, allowing you to discuss your vision in a comfortable, relaxed setting.

 

Simply enter your contact details, and choose your preferred location from the dropdown menu. Then, select a date and time that works best for you. We will try our best to accommodate all requests, and a team member will confirm your appointment within 24 hours.

 

We look forward to meeting you!

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